Mississippi School of the Arts provides easy access to student support. Students with an MSANET account may report room-related maintenance problems online. When reporting a room maintenance issue, choose Maintenance Department in the help topic of the online form.

Please note, all maintenance tickets submitted by students will be automatically routed to Residence Life administration. If the request requires further action, the ticket will be transferred to MSA’s Facilities Maintenance department. You may login to the portal at any time to view your ticket status. System e-mail updates will also be provided when necessary.

When submitting tickets, please designate ONE roommate to submit ONE ticket at a time regarding the issue. Do not submit multiple open tickets on the same issue. Submitting multiple tickets may cause confusion within the campus departments. Failure to follow instructions may result in your account being suspended.

Submit New Ticket View Existing Ticket(s)